Terms of Service

These Terms of Service govern your use of the Honed website and your purchase of products from us. By placing an order, you agree to these terms.

1. About us

Honed is a UK-based online retailer. All contact should go through our Contact page.

2. Products and pricing

We take care to describe our products accurately, and product images are based on real product photography. Prices are shown in GBP and include or exclude tax as indicated at checkout. We reserve the right to correct pricing or listing errors before an order is confirmed.

3. Orders and acceptance

Placing an order is an offer to buy. A contract is formed once we confirm and dispatch your order. We may decline or cancel an order (for example, in cases of stock issues or suspected fraud), in which case any payment taken will be refunded.

4. Your right to cancel

UK consumers have statutory cancellation and return rights, set out in full on our Returns & Refunds page.

5. Delivery

Delivery estimates are shown at checkout and are not guaranteed. See our Shipping Policy page for details.

6. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under UK law. Subject to that, our liability to you is limited to the value of your order.

7. Privacy

Our use of your personal data is described in our Privacy Policy.

8. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes

We may update these terms from time to time; the current version will always be available on this page.